m77casino Casino & Sportsbook Data Care

This page describes what we collect when you use m77casino and how we keep that data protected. We operate an online entertainment platform available to users in supported jurisdictions where local law permits. Your privacy matters to us, and we are transparent about how account information, payment details, and browsing activity flow through our systems.

We at m77casino handle millions of transactions across football markets, live-dealer tables, slot games, and esports platforms. Each interaction — from your first login on a mobile device to a withdrawal via DANA or e-wallet — involves personal data. This policy sets out our commitments to you about collection, storage, use, and your rights to access or delete that information.

What We Collect and Why

We collect your data in stages as you interact with m77casino. When you create an account, we ask for your name, email, phone number, and date of birth. We use this information to verify your identity, send account notifications, and comply with anti-money-laundering regulations in jurisdictions where we operate — including Jakarta, Surabaya, Bandung, and other supported regions.

During payment setup, we capture bank account numbers or e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet). We do not store full card numbers; instead, our payment processors retain that data on secure servers and return only a token to our platform. We use this payment information solely to process deposits and withdrawals. We never share it with third parties except our licensed payment aggregators.

Note: We collect IP addresses, browser type, and device identifiers to detect fraud, prevent account abuse, and understand how you access m77casino — whether via Android app, iOS browser, or desktop. This helps us improve platform stability during peak times like Liga 1 or Piala Indonesia matches.

When you place a football bet, join a live-dealer table, or play a slot game, we log the transaction type, amount, time, and game ID. We use these records to settle your account, calculate winnings or losses, and maintain our result archive. We also use aggregated, anonymized data to improve game recommendations and payment methods we offer.

How We Share Your Data

We at m77casino do not sell your personal information to advertisers or data brokers. We share data only with partners who help us run the platform:

Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank processors (online payment, e-wallet, mobile banking, local payment) receive your account details only to complete transactions.
KYC verifiers: We use third-party document-check services to confirm your identity and address during account setup.
Game studios: Live-dealer providers (for blackjack, roulette, baccarat) and slot suppliers receive only your user ID and bet size — not your name or bank details.
Fraud and compliance: We share anonymized betting patterns with financial intelligence units if legally required.

Our servers may sit outside your jurisdiction. Data transferred to overseas processors is subject to standard security protocols and local privacy laws where applicable.

Your Rights and Our m77casino Commitments

You have the right to request access to all personal data we hold on you. Contact our support team at any time; we aim to respond within 5 business days. We maintain all your account records — login history, deposit and withdrawal receipts, game settlements — for a minimum of five years for compliance and audit purposes.

You may request that we delete your personal information, except where we are legally required to retain it (for example, anti-fraud records or tax filings). If you request account closure, we will anonymize your profile within 30 days and remove identifiers from active systems, though transaction logs remain archived for regulatory review.

Cookies on m77casino: We use session cookies to keep you logged in and analytics cookies to measure page traffic. You may disable non-essential cookies in your browser; essential login cookies cannot be turned off.
Account recovery: If you forget your password, we send a reset link to your registered email. We do not store passwords in plain text — only cryptographic hashes. If you lose access to your email, contact support with proof of identity (ID scan) within 48 hours.
Data breach response: In the unlikely event of unauthorized access, we will notify all affected users by email and SMS within 24 hours. We undertake immediate mitigation and disclosure to relevant regulators.

We at m77casino encrypt all data in transit using TLS 1.3 and store sensitive information on isolated database servers with firewall protections. Our support team operates multilingual help channels — English, Indonesian, and regional dialects — and maintains response times of 4 hours for account security issues and 24 hours for general inquiries.

This privacy policy is effective as of this publication and may be updated to reflect changes in law or our practices. Material changes will be announced via email and posted on this page. Continued use of m77casino after an update constitutes acceptance. If you dispute any provision, contact our legal team using the footer contact form. Our services are available only where applicable law permits.